Office Hours:

Mon to Fri: 9:30am - 4:30pm
Saturday & Sunday: Closed

Email us:

Welcome to Wise Owl Property.
19th March 2024

Office Hours:

Mon to Fri: 9:30am - 4:30pm
Saturday & Sunday: Closed

Email us:

Problem with your Heating System or Hot Water Supply?

Before you contact us there are a few things you should check.

  1. Have you got credit on both your gas & electric meter?

  2. Is there gas at your hob or fire? If not, please contact your gas supplier.

  3. If you have recently run out of gas, have you reset the boiler?

  4. Is the pressure gauge showing between 1 & 2? If it is below 1, then the pressure will need topping up.

  5. Is there a fault code flashing on the boiler display?

  6. Have you tried resetting the gas boiler if there is a fault code?

  7. If your heating is not working but your water is, have you checked if the radiators are on?

If your boiler needs resetting or the pressure is low then please see the list of boilers below and click on the model you have in your home

Note: Most boilers will have the make and model on the front of the boiler.

Don’t see your boiler model listed above? How To Repressurise And Refill A Combi Boiler DIY Guide – CLICK HERE

If you have looked at everything here and you feel there is a problem please get in touch:

  • Monday to Friday between 9:30am and 4:30pm you can either call or email our office.

  • Outside of office hours, please call our Emergency Plumber on:  07966 515 654 

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